### Enhanced Return Policy with Emphasis on Online Chat Support

#### Return Window

– You have a 30-day window from the date of delivery to initiate a return for the items you’ve purchased. Returns must be postmarked within this period. Returns requested after 30 days will not be accepted, and refunds will not be processed. To help you stay on top of things, we’ll send a reminder email as the return window approaches its end.

#### Hassle-Free Return Process

– To start a return, simply contact us through our 24/7 Online Chat Support or email us at [email protected]. Our chat agents are always available to guide you through the process or answer any questions you might have. We’ll provide your return QR code and label within 2 hours, ensuring a smooth and easy experience. Please wait to receive these before returning your product.

#### Free Return Label and QR Code

– We provide a free return label and QR code for your convenience. Using our provided label ensures smooth and timely processing of your return. You won’t have to worry about any unexpected fees—just straightforward, hassle-free returns.

#### Multiple Item Returns

– If you need to return additional items from an order, you can do so within the 30-day window. We offer complimentary return shipping for all items within the same order. For items returned separately, a flat $10 shipping fee will be deducted from your refund.

#### Easy Return Instructions

1. Contact us through our Online Chat Support or email us at [email protected] to start your return.

2. Receive your free return label and QR code within 2 hours.

3. Carefully package your items for return.

4. Drop off the package at any authorized shipping location.

5. Track your return status through our portal and expect your refund within 7 days after we receive your package.

#### Important Notes

– Please ensure that only Revullu items are included in your return package. We cannot process non-Revullu items.

– Refunds will be issued within 7 days of receiving your package, credited to your original payment method. Depending on your financial institution, it may take up to 14 days to appear in your account.

– Please note that original shipping fees are non-refundable unless the return is due to an error on our part.

#### Satisfaction Guarantee

– We stand by the quality of our products. If your return is due to a defect or an error on our part, you won’t be charged any fees, and we’ll cover all return shipping costs.

#### Need Help?

– Our Online Chat Support is here for you! Whether you have questions about a return, need help with an order, or just want to chat about our products, our friendly support team is always available. You can reach us anytime, day or night, through the chat feature on our website. We’re committed to making your shopping experience seamless and worry-free.